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22.7.06

Delays - Australia - Wait a bit longer before you rage against

Stop complaining. It's not as late as you think...

Sydney,New South Wales,Australia -Sydney Morning Herald, by Jordan Baker -July 21, 2006: -- People feel they wait longer for public transport than they actually do, especially when there is nothing to tell them when the bus or train will arrive, a study has found... Passengers who walk to the bus stop are even more likely to exaggerate their wait. And most travellers resent the time they spend waiting for the bus more than the time they spend on it... The study, published in the Journal of Public Transportation, found Ohio bus users overestimated the wait by 15 per cent. Those who thought they waited 6.6 minutes had actually only waited 5.8... (Photo: Bob Pearce - Time travel … Thea and Joe Slade at Wynyard)

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