Transit Chief * USA - Plans to Ask Riders to Grade Subway and Bus Lines
New York,NY,USA -The New York Times, by WILLIAM NEUMAN -May 15, 2007: -- ... The man who runs the city’s subways and buses says that he actually wants to hear their complaints. Howard H. Roberts Jr., appointed last month as president of New York City Transit, said yesterday that one of his first major initiatives would be a system of rider report cards for subways and buses... Riders on each line will be asked to grade different aspects of service, including the cleanliness of cars and stations, safety and the responsiveness of employees... He said he would also ask riders to list the three things that they thought most need to be improved... (Photo by Joe Fornabaio /The New York Times - Howard H. Roberts Jr., president of New York City Transit, is known for close cooperation with labor)Labels: passengers complains
posted by Unknown @ 10:41 AM
0 Comments:
Post a Comment
Subscribe to Post Comments [Atom]
<< Home