Passengers' Rights * Europe - Parliament backs new rights for bus, coach passengers
(Video from Youtube, by eppgrouptv -3 June 2010: -- MEPs on the European Parliament's transport committee voted this week to strengthen the rights of passengers travelling on inter-city and inter-regional buses and coaches. This legislation mirrors consumer protection initiatives already in place for air and train passengers)
Brussels,Belgium -EurActiv -18 February 2011: -- Bus and coach passengers in Europe will enjoy more rights, including compensation for delays or damaged luggage, after the European Parliament gave new EU-wide rules the green light today (15 February)... Representatives of the European Parliament and EU member states hammered out an agreement at the end of November to give bus and coach passengers in Europe more rights, including compensation for delays or damaged luggage, paving the way for today's vote in plenary... The two regulations will ensure that passengers are protected when travelling by air, on water and on land, both by rail and by road... From spring 2013 all bus and coach passengers will enjoy the right to non-discrimination based on nationality, disabilities or reduced mobility, as well as financial compensation for loss or damage to mobility equipment in case of accident, regardless of the means of transport or length of journey... Passengers will have the right to receive compensation up to a total of €220,000 per passenger and €1,200 per item of luggage... Additionally, long-distance passengers on journeys longer than 250km will be protected in case of death, injury, loss or damage caused by road accidents... Road accident victims will be provided with up to two nights' hotel accommodation to the value of €80 per night. Carriers must also offer two nights' hotel accommodation to stranded long-distance passengers... Long-distance passengers will also be reimbursed or rerouted if services are cancelled, overbooked or delayed for more than 120 minutes after the estimated time of departure... In the event of such lengthy delays, passengers can demand a full refund of their tickets or alternative transport to their destination, and are entitled to additional compensation worth 50% of the cost of the ticket... When long-distance services are cancelled or delayed for more than 90 minutes on journeys of more than three hours, passengers will receive "meals, snacks and refreshments"...
Labels: rules and regulations
posted by Unknown @ 7:04 PM
0 Comments:
Post a Comment
Subscribe to Post Comments [Atom]
<< Home