PASSENGERS TRANSPORT INDUSTRY * USA
(Photo by Ricardo Thomas / The Detroit News: Ron Freeland, Detroit's CEO of the Department of Transportation, explains how he monitors the city's buses from his office)
Detroit,MICH,USA -The Detroit News, by Josh Katzenstein -June 17, 2012: -- The city's bus system has embraced the world of technology... Since April, 95 percent of the Detroit Department of Transportation buses have used a tracking system that allows control center operators to adjust routes to fill any gaps caused by unpredicted delays — trains, accidents, fights on buses or poor driving — that in the past have contributed to riders' mounting frustrations at the troubled public transportation system... While DDOT doesn't yet have statistics for how timely buses ran in May, control center employees say the tracking system has made operations run smoothly... And by September, DDOT hopes to unveil a cellphone application so riders can check to see exactly when their buses will be arriving...
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