Bus Riders Union * USA - Gives failing grades to MTA
The Bus Riders Union found that the MTA is failing in a number of categories
Los Angeles,CAL,USA - The Los Angeles Wave, by LEILONI DE GRUY -Sep 3, 2009: ... After releasing the results of a survey that asked bus riders to rate the Los Angeles County Metropolitan Transportation Authority’s bus services, the Bus Riders Union found that the MTA is failing in a number of categories... More than 2,600 local bus riders were asked to score the MTA on its fares, frequency of service, weekend and night services, accessibility, timeliness and overcrowding... “There were seven categories,” said Esperanza Martinez, lead organizer for the Bus Riders Union. “And six out of those seven categories, the MTA received a ‘D’ and in one of them they received an ‘F’” ... But Helen Gilstrap, an MTA spokesperson, believes those figures may be skewed. “We also did a survey in June of this year and our survey went to 15,800 riders and out of that percentage the results came back and showed that 80.6 percent were satisfied with [their] bus service,” she said. “And of that same amount 73.3 percent reported that bus service was better than it was last year”... Additionally, of those surveyed by the union, 67 percent gave the MTA a ‘D’ or lower on weekend and night service; meaning riders receive significantly poor service after 8 p.m. and on weekends. This, said Martinez, is due to the system being designed to only get the traditional worker to and from where they need to go... (Photo from onestoptransit: Los Angeles buses)Labels: riders unions
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