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8.11.10

PASSENGERS FURY * UK - Over shake-up on Hampshire buses

First is accused of putting financial savings before customers’ interests

Eastleigh,Hampshire,UK -The Southern Daily Echo, by Simon Carr -5 November 2010: -- A bus service shake-up has caused chaos, claim angry passengers... Pensioners, workers, schoolchildren and patients could all be affected by the changes which have hit 16 routes across Hampshire... Bus users have criticised First bus, claiming the new changes were brought in to save money and introduced without considering passengers... The firm’s bosses say it was matching resources with demand and trying to make the buses more reliable... There are six routes being changed in Southampton, affecting services to destinations including Hedge End, Hamble, Bitterne, Shirley, Millbrook and Lordshill...

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