PASSENGERS' COMPLAINS * Vietnam - HCMC debate over bus services continues
Unhappy passengers
Ho Chi Minh City,Vietnam -Look At Vietnam -March 25, 2009: -- Duong Hong Thanh, deputy director of the municipal Transport Department, admitted that bus services needed to be improved, including the unwelcoming attitudes of drivers toward some passengers and their poor treatment of monthly pass holders... The city has a total of 3,225 buses operating on 151 routes, 36 of which are non-subsidized routes... He said the buses serve about 5.4 percent of resident's travel demands, carrying an average of 936,000 passengers a day with projections of a 5.8 percent increase by 2010 and 6.2 percent by 2012... Nguyen Thi Bich Hang from the HCMC University of Transport said their recent survey confirmed many passengers were unhappy with the service... The survey of 45,000 bus passengers shows more than 28 percent complained of confined spaces and bad smells, while 18 percent said they had experienced discrimination from drivers and assistants for using monthly passes... (Photo: Top officials of Ho Chi Minh City inspect an environmentally friendly bus fueled on natural gas that is expected to serve passengers in July)Labels: passengers' complain
posted by Unknown @ 11:15 PM
0 Comments:
Post a Comment
Subscribe to Post Comments [Atom]
<< Home