Train watchdog * UK - Will take buses on board
Passenger Focus to be given extra responsibility ยท Concerns over funding and fitness for purpose
London,UK -The Guardian, by Dan Milmo -April 8, 2008: -- The government is to create a super-watchdog for public transport by giving the role of bus passenger champion to Passenger Focus, the defender of rail commuters' rights... Passenger Focus will conduct research on bus services in England and report passengers' concerns to central government and local authorities. It publishes the influential national passenger survey, which has become a widely quoted barometer of farepayers' opinions on ticket prices and individual rail franchises... The transport secretary, Ruth Kelly, said buses needed a passenger representative because of their increasing popularity, accounting for two thirds of all public transport journeys and nearly 5bn passenger journeys a year...
Labels: passenger focus
posted by Unknown @ 8:38 AM
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