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21.12.07

COMPLAINS * Japan - METRO bus drivers draw passengers' fury

METRO's year-end report finds that more people are unhappy with the service they get from the public transit system



Houston,TX,USA -KHOU/11 News, by Lee McGuire -December 21, 2007: -- ... As the workday ends, the adventure begins for Veronica Young. She is not a fan of the bus system, but a passenger anyway... “They run stupid. I hate the way they run,” said Young. "You'd rather ride a car than take a bus"... This year there are more people like her than ever before... According to METRO's year-end report, customers are losing patience with Houston’s public transportation system... Complaints about buses being late are up 39-percent. Complaints about bus driver behavior are up nearly 43-percent... (SEE VIDEO: METRO's year-end report finds that more people are unhappy with the service they get from the public transit system)

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